Alerts

Your financial institution must license Real Time Altering to offer you the Alerts feature. If offered by your financial institution, the system displays the Alerts hyperlink in the utility navigation area. When a new alert notification that meets your alert criteria is available, the system displays an indicator next to the Alerts hyperlink.

Note:

  • The Alert feature contains its own Help system. When the system displays the Alerts feature, use its built-in Help for additional assistance.
  • You can also access alerts from the Home page.

The system displays the following sections on the Alerts page:

Overview

Alert Options

Contact Options

Send Alerts

Overview

This section displays all of the alert subscriptions that are active for your account.

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Alert Options

Use this section to establish an alert and edit existing alerts. You can set up the following alerts in Business Online.

Security The system alerts you when someone tries to access your online banking service or changes your banking information.
Balance

The system alerts the you when:

  • The account balance is low.

  • The account is overdrawn.

  • The account balance is high.

Transaction The system alerts you when deposits, checks, or withdrawals post to your account.
Transfers The system alerts you when large incoming or outgoing transfers post to your account.
Loan The system alerts you when a payment is due, past due, paid, or when any loan activity occurs. In addition, the system also alerts you when you exceed your credit limit.
Automatic Teller Machine

The system alerts you when:

  • The ATM transaction involves a large amount.

  • The number of ATM transactions exceed a predefined limit for a day.

Certificates The system alerts you when your certificate of deposit is about to mature. Additionally, the system alerts you when you fund a new cash deposit.
Others The system alerts you when something unexpected happens. For example, the system returns a check or changes an account status.

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Contact Options

This section displays all of the contacts that you have established to receive alerts.

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Send Alerts

This section displays all of the alerts that you have received to date.

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