Transactions
The transaction table on the Account information page displays transaction information for the account that you select.
We have broken up the discussion of the Transactions in to smaller topics that focus on a particular feature. Click one of the topic links to display the information about that topic. When you complete your review of that particular topic, you can click the topic link again to close it.
Print (icon)
To print transactions:
- In the header row of the Transaction section, click the
icon. The system displays the browser printing settings page along with the print preview.
Note:
The print preview displays the account name for which you have searched transactions, the search criteria for which you have successfully performed the search, and the transaction list.
- Select the appropriate printing options.
- Depending on the browser, click Print or OK. The system sends the account balance information to the printer that you selected.
Debit and credit totals
If your financial institution supports totaling, the system displays the total debit and credit amounts for the account that you select. Additionally, if you search transactions based on check, amount, and check number, the system, along with the transactions may display that it does not support the total for your search criteria.
If due to some technical issues the system is unable to display the total debit and credit amounts, it may display the "Totals are currently unavailable. Try again later." message along with the transactions.
Total Debit
The sum and count of all the debit transactions for the search criteria that you select (for example, Total debits: -13.65 (3)).
Total Credit
The sum and count of all the credit transactions for the search criteria that you select (for example, Total credits: +13.65 (3)).
Sort transactions
On the Account information page, a vertical arrow (
or
) identifies how the system sorted the column. You can sort the transaction list by any column header that contains a vertical double-arrow (
).
You can sort transactions by date, description, or amount.
To change the sort order of transactions:
- Click a sortable column header. The system re-sorts currently visible transactions based on the column that you selected, and the column header updates to indicate the direction of the sort. Click the column header again to reverse the sort order.
Note:
- If you retrieve additional transactions after sorting by a column, the Business Online banking service updates the sort order to display all transactions in descending date order.
- For non-loan accounts, the system displays the Balance column only when you sort transactions by the Date column. The system does not display the Balance column for loans.
Transactions
The system displays the following columns in the Transactions section.
Note:
For a checking or saving account, the system displays the Clover advertisement for point-of-sale (POS) transactions, which are not from Clover.
Status (unlabeled)
Date
Date on which the system posted the transaction, or is expecting to post the transaction.
Description
Description associated with the transaction. Business Online displays this as a link when a transaction image (checks or deposits) is available in the system.
Debit
Amount that the system debited from the account
Credit
Amount that the system credited to the account
Balance
For checking, savings, certificate of deposit accounts, and loan accounts, the balance after the transaction settles.
For pending transactions, the projected balance which is based on the current account balance and transaction amount. Business Online includes scheduled transactions in this balance.
Note:
The system displays this column only when you sort the transactions using the Date column.
Retrieve additional transactions
To display the most relevant information to you as quickly as possible when you access the Account information page, in the Transactions section Business Online displays only the most recent transactions.
To retrieve additional transactions:
- Click the More transactions button. The system displays additional set of transactions.
OR
- Click the All transactions button. The system starts loading all the transactions for the account as per the search criteria that you select and replaces the All transactions button with the Pause loading button.
OR
- Optional: Click the Pause loading button. The system discontinues loading more transactions and replaces the Pause loading button with the Continue loading button.
- Optional: Click the Continue loading button. The system continues loading more transactions and replaces the Continue loading button with the Pause loading button.
Note:
If you retrieve additional transactions after sorting transactions by a column other than the Date column, the Business Online banking service updates the sort order to display all transactions in date order.
View loan transfer detail
On the Account information page, transactions that the system has credited to (paid to) loan accounts may include additional useful information about the payment. By default, the Transactions section does not display this information.
On the Account information page, transactions that the system has credited to (paid to) loan accounts may include additional useful information about the payment. By default, the Transactions section does not display this information.
To view loan transaction detail:
- Click the Show Details link that the system displays with a loan payment. The system displays the loan details and it replaces the Show Details link with the Hide Details link.
Depending on the loan type and transaction type, some or all of the following information may appear beneath the transaction description:
Principal
Amount that you have paid on the loan principal.
Note:
The principal payment reduces the balance of the loan.
Interest
Amount of interest that you have paid on the loan.
Note:
The interest payments do not reduce the balance of the loan.
Insurance
Amount that you have paid as insurance on the loan.
Note:
The insurance payments do not reduce the balance of the loan.
Escrow / Other Escrow
Amount that you have paid into escrow accounts that your financial system has associated with a loan account. This amount may vary by month, depending on the escrow account's balance and its balance requirements.
Note:
The escrow payments do not reduce the balance of the loan.
Late Charges
Amount that you have paid as penalty for late payments on the loan.
Note:
The late charges do not reduce the balance of the loan.
Fees
Additional fees that you have paid on the loan.
Note:
The fees do not reduce the balance of the loan.
To hide loan transaction detail:
- Click the Hide Details link that the system displays with a loan payment. The system hides the loan details and it replaces the Hide Details link with the Show Details link.